Terms & Conditions
Acceptance of Terms
​By accessing and using our website and purchasing products, you agree to be bound by these terms and conditions.
Order Agreement
When you place an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order. If your order is accepted, you will receive an order confirmation.
Non-Dispute Agreement
By completing your purchase at checkout, you agree not to dispute or charge back any charges associated with this transaction through your bank, credit card provider, or payment processor. If you have any concerns or issues with your order, you agree to contact Tatiana Ashanti Studio directly to resolve the matter.
Made-to-Order Products
Please note that most of our products are made to order. All sales are final, and we cannot accept returns or offer refunds for custom items once your order is placed. Customers are responsible for ensuring they order the correct sizes, colors, and garment types prior to checkout. In the event that an error is made, please reach out via email ASAP and we will do our best to accommodate. Please note that these accommodations are not guaranteed.
Turnaround Time
As our items are made to order, your order will be subject to the turnaround time stated on the product page. We make every effort to meet these timelines but cannot guarantee specific delivery dates.
Intellectual Property
All content, images, designs, and products on our website are protected by intellectual property laws. You may not copy, modify, or reproduce any part of our website or products without our prior written consent.
Limitation of Liability
In no event will we be liable for any direct, indirect, or consequential damages arising from your use of the website or purchase of our products.